Vocational Support Coaching

Wondering if Vocational Support Coaching is for you?

Unlock your employees’ potential with Vocational Support Coaching. Whether your company is a new startup or an established powerhouse in your field, on-going reflection and an intimate look into your employees, their happiness, their motivation, and their needs, will ensure you are always operating at peak efficiency and employing motivated, inspired, and engaged talent.

Our experienced Vocational Support Coaches work with you and your team to identify your strengths, interests, and goals, creating a personalized plan that aligns with your aspirations. We provide practical strategies and psychologically informed assessments to best understand your teams’ needs, how they process and learn new information and equip them with a new outlook to feel refreshed and motivated like never before.

With ongoing support and accountability, you will gain the confidence needed to navigate your company’s journey. Our approach emphasizes embedding with your company to help strengthen skill development, resilience, and adaptability, equipping you and your team for long-term success.

Invest in your company’s future today. Take the first step towards achieving your company’s long-term goals with Grey Matter Counseling & Consulting's Vocational Support Coaching.

Together, we can create a pathway to your success.

Flip through the slideshow below to gain a better understand of Vocational Support Coaching. Then scroll through the rest of the page to see how the whole process works.

Once you’re ready, fill out the form above to have us reach out, answer any questions you may have, and get you and your team started with Vocational Support Coaching today!

The Cost of Employee Turnover: Why Retention Matters

In today’s competitive business environment, the importance of retaining top talent cannot be overstated. While hiring new employees is necessary for growth and innovation, the cost of turnover is significant and often underestimated. See below for more about the statistics that highlight why employee retention should be a priority for every organization.

The Hidden Costs of Hiring

1. Financial Impact:

  • The cost of replacing an employee can range from 50% to 200% of their annual salary (1). This includes expenses related to recruiting, onboarding, and training a new hire.

  • For high-level positions, the cost can be even higher, potentially exceeding 400% of the annual salary (2).

2. Lost Productivity:

  • It takes a new employee 1 to 2 years to reach the productivity level of an existing employee (3)

  • During this time, companies often experience a decrease in output and efficiency, impacting overall business performance (3)

3. Cultural and Knowledge Loss:

  • Departing employees take with them valuable institutional knowledge and relationships, which can take months or even years for new hires to rebuild (4).

  • The disruption to team dynamics and company culture can also lead to decreased morale and engagement among remaining staff (4).

The Benefits of Retaining Talent

1. Cost Savings:

  • “Hiring a new employee incurs a slew of additional costs that you won’t recoup for years to come.” (5).

  • Long-term employees require less ongoing training and are more efficient, leading to higher overall profitability. (5)

2. Increased Employee Engagement:

  • Employees who feel valued and see opportunities for growth are more engaged. Companies with high employee engagement report 21% higher profitability and 17% higher productivity than those with low engagement (6).

3. Improved Customer Satisfaction:

  • Experienced employees deliver better customer service. Companies with high retention rates often enjoy higher customer satisfaction and loyalty (7).

  • Consistency in staff allows for stronger relationships with clients, leading to repeat business and referrals (8).


What makes us special and equipped to do this?

  • Licensed Clinical Professional Counselor (LCPC)

  • Master’s in Clinical Mental Health Counseling from Northwestern University

  • MBA from Iona University

  • Nearly 20 years as a serial entrepreneur

  • Found success in various fields and companies in the private sector, startup world, public sector and academia

  • Faculty at Towson University teaching various classes including Industrial & Organizational Psychology


Here’s how it all works:

Meet with our leadership team.

You meet with our leadership team to fully understand your company, it’s needs and friction points. Afterward, we will discuss internally with our team and based upon the field, life-cycle stage of your company, and it’s needs, we will pair you with the Vocational Support Coach (VSC) who best fits your criteria.

Get paired with a Vocational Support Coach (VSC).

After getting paired with your VSC, you will meet with them to answer any questions you may have, ensure it’s a good fit, and then your VSC will be begin meeting with your company’s employees. Whether you start with a specific team or just begin with the newest employees and work up to the more senior ones, is totally up to you!

Staff meets with your VSC 1-on-1.

Your VSC will reach out to the assigned employees and send them links to various assessments such as the Myers-Briggs Type Inventory (MBTI), and a Learning Styles Assessment to best understand how they learn and process information. They will then meet with your VSC 1-on-1 for 60 minutes to go over the results from their assessments, helping them make the most of their new understanding of personality, strengths, needs, and how to best self-advocate.

Monthly debriefs with your VSC to go over results & get feedback.

The biggest part of our success is that we embed within your company and truly learn it’s needs. This is not a 2-day workshop over a weekend and then we leave; instead this is a partnership in the truest sense.

After meeting with your employees for the month, we then have a monthly debrief meeting with leadership to discuss the results and help plans next steps.

We only meet with 3-4 employees a month to ensure your leadership has enough time to meet with employees afterwards and implement our findings. This means we partner with most companies for 10-18 months, offering monthly meetings as an opportunity to continually refine our processes and ensure you and your team are getting the most dedicated and custom-tailored service you deserve.

What you’ll receive for each employee we meet with.

  • Every employee we meet with will have their results broken down into a infographic PDF file that you can add to their employee file

  • Every bucket an employee can fall into with regards to Next Steps, each have their own support to ensure employees are successful in the next phase of their employment

References:

[1] The Cost of Replacing an Employee - Enrich Financial Wellness. (2016, January 14). https://www.enrich.org/blog/The-true-cost-of-employee-turnover-financial-wellness-enrich/

[2] Farnsworth, J. (2023, March 21). Everything You Need to Know About Employee Turnover. Stratus HR. https://stratus.hr/resources/employee-turnover 

[3] Bengfort, H. (2024, April 16). Employee retention: The real cost of losing an employee. PeopleKeep. https://www.peoplekeep.com/blog/employee-retention-the-real-cost-of-losing-an-employee 

[4] Reeves, M. (2024, May 15). Impact of Staff Turnover on Organizational Culture: A Guide for L&D: Together mentoring software. Together. https://www.togetherplatform.com/blog/staff-turnover-organizational-culture 

[5] Skillwork. (2021). Cost of hiring a new employee vs. retaining one. Cost of Hiring a New Employee vs. Retaining One. https://resources.skillwork.com/cost-of-hiring-new-employee-vs-retaining#:~:text=In%20short%2C%20when%20you%20retain,recoup%20for%20years%20to%20come. 

[6] White, A. (2022, June 9). 20 employee engagement statistics you need to know. HR Cloud. https://www.hrcloud.com/blog/20-employee-engagement-statistics-you-need-to-know#:~:text=A%20Highly%20Engaged%20Workforce%20Increases,companies%20with%20a%20disengaged%20workforce 

[7] Morelock, A. (2024, August 23). The unseen connection between employee retention and customer loyalty. Insight Global. https://insightglobal.com/blog/customer-retention-through-employee-retention/ 

[8] Franklin, A. (2024, July 23). What is customer satisfaction? definition + importance. Zendesk. https://www.zendesk.com/blog/3-steps-achieving-customer-satisfaction-loyalty/ 

“We have used Grey Matter Counseling’s services to provide Vocational Support Coaching to our staff who work in an intensive crisis environment. Grey Matter provides a safe space for employees to process their personal goals and career path in a safe, supportive environment that increases staff retention and their overall quality of life.  We have contracted with Grey Matter for the past year and look forward to expanding programs in the future.”

— J. Tuerke, CEO of Voices of Hope